FAQs

Where are you located?

We are located in Liberty Lake, Washington – part of the Spokane, WA and Coeur d’ Alene, ID metro areas. 

How do I get a quote?

Getting a quote is easy. You can submit your quote request online using our PTI Parts Builder web application. Just go here to complete your quote request.  

How much does it cost?

Because each part is different, and many factors go into the pricing of each project, we do not provide instant quotes online or ballpark estimates.  Once you submit your quote online through PTI Parts Builder, you will receive your customized quote from us within 24 hours, but usually within 2-3 hours. Our quotes are always fast, and competitive!

How fast can you make my prototype, part, mold, model?

Production time can vary by the size of your project, materials used, and build process chosen. Many of our parts are made within days and are shipped to you immediately. Just tell us when you need your part, and we will do everything we can to get your part to you earlier than you expected! 

What do I need to get started?

All we need from you to quote your project is your SolidworksTM parts files and/or your CAD translation models (i.e. .IGES, .STEP, .X_T, or high resolution .STL) and your material specifications. 

What if I only have a sketch, but still need the CAD or .stl file built?

Let us know, we can help you find a designer who can help create your files. We strive to be your one stop source for all your prototyping and production needs. 

Do you ship internationally?

Yes, we can ship anywhere, worldwide! 

Are you DDTC registered/ITAR registered?

Yes. If you need further information or have a supplier survey to fill out for you please let us know, we are happy to provide. 

Are you ISO9001/AS9100 certified?

All of our products are manufactured under controlled processes to ensure you receive the best quality product. While we are not ISO9001/AS9100 certified, we are constantly monitoring our Quality Management system to ensure we are compliant with all ISO and AS standards. We are becoming AS9100 Certified.

I need my part in hours, not days, what can you do?

Some parts can build in a matter of hours, and we are always willing to give your rush job a try. Call us and tell us what your deadline is and we will see what we can do. 

 

Request a quote today. Request a Quote